Privacy Policy
This Privacy Policy explains how ONE10 Auto Repair Shop may collect, use and protect information provided by customers when using our website, booking forms, phone, WhatsApp or social media contact options.
1. Information We May Collect
When you contact us or book a service, we may collect:
- Your name
- Your phone number
- Your vehicle registration
- Vehicle issue or service request details
- Preferred booking date or time
- Photos or messages you choose to send to us
2. How We Use Your Information
We use your information to respond to enquiries, provide quotes, arrange bookings, understand your vehicle issue and deliver garage repair services.
3. WhatsApp And Third-Party Links
Our website may include buttons that open WhatsApp, Google Business Profile, TikTok or Facebook. These platforms have their own privacy policies and controls. Please review those policies when using their services.
4. Vehicle Photos And Repair Details
If you send vehicle photos or repair details, we use them only to understand the issue, provide initial guidance and arrange suitable repair support.
5. Data Storage
We do not intentionally collect unnecessary personal information. Booking details may be kept only as needed for customer service, repair records, communication and business administration.
6. Sharing Information
We do not sell your personal information. We may share information only when required to provide a service, comply with legal obligations or manage legitimate business operations.
7. Your Rights
You can contact us to request access, correction or deletion of your personal information where applicable.
8. Contact Us
For privacy questions, service enquiries or booking support, contact ONE10 Auto Repair Shop by phone.